arjuna88 Platform Privacy Notice
This page describes what we collect when you use arjuna88 and how we keep that data protected. We at arjuna88 take your privacy seriously—whether you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in supported jurisdictions, your personal information is handled with care and transparency.
Our policy covers the data we gather during account creation, deposit and withdrawal transactions, gameplay activity, customer support interactions, and your use of our website and mobile app. We share some information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your funds safely, and with regulatory bodies when local law requires it. We do not sell or rent your data to marketers.
We review this privacy notice regularly and update it to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email and in-app banner. Your continued use of arjuna88 following a policy update constitutes your acceptance of the new terms.
What We Collect and How We Use It
We collect several categories of data to operate arjuna88 safely and compliantly. When you create an account, we gather your full name, email address, phone number, date of birth, and postal address. We require government-issued identification (KTP, passport, or equivalent) and proof of address dated within three months before we approve your account for withdrawals. We store these documents securely and retain them only as long as necessary to satisfy anti-money-laundering (AML) and know-your-customer (KYC) requirements.
When you fund your account, we record deposit amounts, timestamps, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), and transaction reference numbers. We do not store full payment card or bank account numbers; our payment processors handle those details directly and return only tokenised references to arjuna88. Your betting activity (wagers placed, markets selected, stakes, outcomes, winnings) is logged for settlement and fraud prevention. We retain this activity record indefinitely for compliance with local gambling regulations and to defend against disputes.
Our servers may sit outside your jurisdiction; data stored on servers in Singapore, Malaysia, or Australia may be subject to those jurisdictions' laws in the event of government request. We undertake to resist unlawful disclosure requests and to notify you if required by law to reveal your data, except where doing so would violate applicable law. We also use your email and phone number to send account security alerts (login notifications, withdrawal confirmations), customer support responses, and platform updates—never unsolicited marketing.
Cookies and Tracking
We use cookies to remember your login session, language preference, and betting history on arjuna88. These are essential for the site to function. We do not use cookies to track you across other websites. You may disable cookies in your browser settings, but doing so will limit arjuna88's functionality. We do not use third-party analytics trackers (Google Analytics, Facebook Pixel, etc.) on arjuna88.
Third-Party Processors
We share your data with the following categories of third parties:
- Payment processors: Your name, phone number, and transaction amount are shared with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment to process deposits and withdrawals. These entities maintain their own privacy policies.
- Regulatory bodies: We disclose your identity and transaction history if required by local authorities in Indonesia or jurisdictions where you access arjuna88.
- Fraud detection services: We engage third-party vendors to screen accounts for money-laundering risk and verify identity documents. Your name, ID number, and address are compared against public sanction lists and fraud databases.
- Customer support platform: Our support team uses encrypted chat and ticketing software to respond to your inquiries. Your message history is stored on our server and visible only to support staff.
Your Rights on arjuna88
We respect your rights to access, correct, and delete your personal data. To request access to the data we hold about you, email our support team at [email protected] with the subject line "Data Subject Access Request". We will respond within 30 days with a copy of your stored information. To correct inaccurate data (e.g., a misspelled address), log into your arjuna88 account, navigate to Settings, and update your profile. For sensitive information such as identity documents or payment records, contact support; we will verify your identity before processing changes.
You may request deletion of your account and all associated data by emailing [email protected]. We will close your account within 10 business days; however, we retain financial records and transaction logs for seven years to comply with anti-money-laundering law. We cannot delete data that is required by law or necessary to resolve disputes or settle outstanding withdrawals.
We undertake to respond to privacy requests transparently and to refuse unlawful requests for data disclosure—your privacy is our responsibility.
Contact us at [email protected] if you have questions about this notice, wish to exercise your privacy rights, or believe we have misused your data. We also welcome complaints to your local data protection authority if you are dissatisfied with our response. Our privacy notice is effective as of the date shown at the top of this page. We reserve the right to amend it at any time; continued use of arjuna88 after changes take effect constitutes acceptance of the revised policy.