arjuna88 Casino & Sportsbook Terms

When you open an account at arjuna88, you initiate a relationship with our platform governed by a set of operating principles. These terms explain what we commit to, what we expect from you, and how disputes are resolved.

At arjuna88, we operate a live-dealer casino and sportsbook targeting users in supported jurisdictions. Our platform integrates live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, Champions League, esports tournaments), and slot games. We manage deposits and withdrawals via eight Indonesian payment channels (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We are committed to protecting your account security and settling all outcomes fairly according to verified results and our published rules.

This page outlines the conditions under which you access arjuna88, how deposits and withdrawals work, what happens when disputes arise, and the jurisdictional framework within which we operate. Access to arjuna88 is available only where local law permits; it is your responsibility to verify compliance with the regulations of your region.

Account Opening and Verification

To open an account on arjuna88, you must be of legal age in your jurisdiction and not be a resident of a jurisdiction where our services are prohibited by law. We require you to complete identity verification (KYC) before your first withdrawal. This involves uploading a government-issued ID and proof of address dated within three months. We process verification requests within one business day and notify you via email once your account is approved. Accounts that fail verification are suspended, and any funds are returned to your original payment method.

You are responsible for keeping your login credentials confidential. Do not share your password or enable others to access your account. We recommend enabling two-factor authentication (2FA) in your account settings. If you suspect unauthorized access, reset your password immediately and contact our support team. We do not assume liability for unauthorised access if you have failed to keep credentials secure.

We reserve the right to suspend or close any account that violates our terms, engages in fraud, or uses the platform in violation of applicable law. Accounts closed due to violation of terms will have their balance returned after a 30-day hold period, during which we may investigate suspected breaches.

Deposits and Withdrawals

We process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits via mobile wallets clear within subject to verification; mobile banking transfers settle instantly; bank transfers may take one business day. Minimum deposit is our welcome offer. We do not charge deposit fees. We reserve the right to refuse a deposit from any payment method if we detect fraud risk or regulatory concern.

Withdrawals are processed to the same payment method used for deposit. All withdrawal requests undergo a 24-hour compliance review during which we reconcile your betting history and confirm the source of funds. Withdrawals are not processed during national holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) or bank system maintenance windows. We aim to complete approved withdrawals within one business day of review completion, but do not guarantee a specific settlement time.

Account Verification

Government ID and proof of address submission; required before first withdrawal.

Withdrawal Hold

24-hour compliance review period; funds returned to original payment method after approval.

Bonus Terms

Any promotional bonus credited to your account is non-transferable and forfeited upon account closure.

Settlement, Disputes, and Jurisdiction

We settle all sportsbook wagers based on official league records (Liga 1, Piala AFF, Champions League results) and third-party data feeds verified against publicly available sources. Live-dealer game outcomes are determined by the dealer's card or wheel action, recorded on camera and verified by our studio management. We do not adjust settled outcomes retroactively except in cases of documented system error, which we investigate within 48 hours of report submission.

If you dispute a settlement or believe an error has occurred, contact our support team via in-app chat with your account ID, the bet or game ID, and a clear description of the issue. Our team responds within 24 hours. If we determine an error, your account is credited immediately. If we find no error, we provide a written explanation of the settlement rule that applied.

We at arjuna88 operate under the principle that all outcomes are settled fairly and transparently, with no hidden adjustments or post-hoc changes.

arjuna88 operates as a platform serving users in jurisdictions where our services are legally permitted. We do not accept users from restricted regions. Users are solely responsible for determining whether their participation complies with local law. We cooperate with regulatory authorities and law enforcement when required. Accounts found to be in breach of applicable local law will be closed, and funds will be forfeited to the extent required by law.

These terms are governed by and construed in accordance with the legal framework of the jurisdictions we serve. Any legal proceedings arising from a dispute with arjuna88 must be initiated within one year of the event giving rise to the dispute. We reserve the right to modify these terms on 30 days' notice. Continued use of arjuna88 after notice of amendment constitutes acceptance of the revised terms.